Chiyo

What is Chiyo?

Chiyo is a powerful platform that specializes in Web3 product analytics and CRM solutions. With Chiyo, businesses can gain deep insights into user behavior, preferences, and interactions to optimize their digital products. The platform offers robust tools for tracking key metrics, analyzing customer data, and enhancing customer relationships. Using Chiyo, companies can make data-driven decisions to drive growth and success in the competitive digital landscape. Chiyo's advanced CRM features enable businesses to personalize customer interactions, automate marketing campaigns, and improve overall engagement. By leveraging Chiyo's comprehensive analytics capabilities, companies can understand user needs better, target the right audience, and drive conversions effectively. Overall, Chiyo is a game-changer in the realm of Web3 product analytics and CRM, empowering businesses to thrive in the digital age.

How to Use Chiyo?

• Open your web browser and go to the Chiyo website.
• Click on the 'Sign Up' button located at the top right corner of the homepage.
• Fill in your details, including your email address and password.
• Confirm your registration by clicking the confirmation link sent to your email.
• Log in using your registered email and password by clicking the 'Log In' button on the Chiyo homepage.

• Once logged in, navigate to your dashboard on Chiyo.
• Click on the 'Create Workspace' button.
• Enter a name and description for your workspace.
• Select the type of Web3 product you are analyzing from the provided options.
• Click 'Create' to establish your workspace.

• Within your workspace, navigate to the 'Integrations' tab.
• Click on 'Add Integration' and select your Web3 product from the list.
• Follow the prompts to provide the necessary data, such as APIs or smart contract addresses.
• Click 'Connect' to finalize the integration.

• Navigate to the 'Analytics' tab within your workspace on Chiyo.
• Click on 'Create New Report' to start configuring your analytics.
• Choose from various metrics such as user engagement, transaction volume, and more.
• Select the timeframe for your analytics report.
• Click 'Generate Report' to create and view your analytics data.

• Navigate to the 'CRM' tab in your Chiyo workspace.
• Click on 'Add New Contact' to start building your CRM database.
• Enter the contact's details, including name, email, and relationship status.
• Segment your contacts into different lists for targeted communication.
• Save your CRM configurations by clicking 'Save'.

• Within the CRM tab, click on 'Create Campaign'.
• Select the type of campaign you want to run, such as email or in-app notifications.
• Craft your message and select the target segment from your contact lists.
• Schedule the campaign by choosing the date and time for sending.
• Click 'Run Campaign' to initiate your automated CRM campaign on Chiyo.

Chiyo Features

Web3 Product Analytics

Web3 Product Analytics is a key feature offered by Chiyo that allows users to track and analyze the performance of their web3 products. This feature is essential for gaining insights into user behavior, product usage, and overall product performance in the decentralized web environment.

Function Detail

• To utilize Web3 Product Analytics on Chiyo, users need to first integrate their web3 product with the platform. Once integrated, Chiyo will start collecting data on various metrics such as user interactions, transactions, and engagement levels. Users can access detailed analytics reports and visualizations to understand patterns and trends.
• Users can set up custom events and tracking parameters to monitor specific actions or behaviors within their web3 product. This granular level of tracking allows for precise analysis and optimization of product features.
• Chiyo's Web3 Product Analytics also offers real-time monitoring capabilities, alerting users to any anomalies or performance issues immediately. This feature enables quick identification and resolution of issues to ensure optimal product performance.
• Advanced features like cohort analysis, funnel tracking, and A/B testing are also available within Chiyo's Web3 Product Analytics suite. These tools provide valuable insights for refining product strategies and improving user experiences.

CRM Integration

Chiyo offers seamless CRM integration as part of its platform, allowing users to manage customer relationships effectively within the context of their web3 product. Integrating CRM capabilities enables businesses to better understand their customers, personalize interactions, and drive customer loyalty.

Function Detail

• To integrate CRM with Chiyo, users can connect their existing CRM software or utilize Chiyo's built-in CRM tools. This integration enables the synchronization of customer data, interactions, and engagement metrics between the CRM system and the web3 product.
• Users can access a unified dashboard within Chiyo that presents comprehensive customer profiles, purchase history, communication records, and engagement insights. This centralized view facilitates holistic customer management and personalized marketing campaigns.
• Chiyo's CRM integration supports automated workflows and triggers based on customer behaviors or events, allowing for targeted communication and engagement strategies. Users can set up automated responses, notifications, and follow-up sequences to enhance customer experiences.
• The CRM integration on Chiyo also offers segmentation and tagging features for organizing customer data into distinct categories. This functionality aids in targeted marketing efforts, customer profiling, and campaign optimization.

Chiyo Frequently Asked Questions