Thryv

What is Thryv?

Thryv offers a Do-it-all small business software that promises to revolutionize the way small businesses operate. With a range of features including a Centralized Inbox, Team Chat, Phone & Video calls, Thryv ensures that communication is seamless and efficient. Thryv Business Center provides everything needed to streamline day-to-day operations, from Scheduling & Appointments to CRM and Estimates & Invoices. Thryv Marketing Center takes marketing to the next level with Advertising Campaigns, Enhanced Local Listings, and AI Recommendations. Thryv, the one-stop solution for all your small business needs.

Thryv also includes a Marketplace where users can find additional tools and features to enhance their business operations. With ThryvPay, eSignatures, and Integrations, businesses can manage payments, contracts, and third-party services all in one place. Thryv caters to various industries including Home Services, Health & Wellness, Legal, and more, ensuring that businesses in different sectors can benefit from its powerful features. Thryv believes in supporting businesses at every stage of growth, offering unmatched support from Thryv experts and Client Care team.

Thryv has a track record of helping over 70,000 small businesses become more productive, efficient, and organized. Clients have praised Thryv for its impact on their businesses, with testimonials highlighting the ease of communication, efficiency in day-to-day operations, and growth in customer base. Thryv is recognized for its industry-leading features and client satisfaction, making it a top choice for small businesses looking to thrive in today's competitive market. Take your business to the next level with Thryv, the ultimate small business software solution.

How to Use Thryv?

Step 1: Getting Started with Thryv

• Navigate to Thryv's website at https://www.thryv.com/
• Click on the 'Get a Demo' button to sign up for a demo or 'Login' if you already have an account
• Fill out the required information to create your Thryv account or access an existing account

Step 2: Exploring the Dashboard

• After logging in, you will be directed to Thryv's main dashboard
• Review the dashboard to get a high-level view of your business activities, including appointments, communications, and marketing campaigns

Step 3: Using the Command Center

• Click on 'COMMAND CENTER' from the navigation menu
• Access the centralized inbox to view communications from various channels such as email and social media
• Utilize 'TeamChat' to communicate internally with your team members
• Make 'Phone & Video Calls' direct from Thryv's interface

Step 4: Managing Business Operations

• Click on 'BUSINESS CENTER' from the navigation menu
• Use the 'Scheduling & Appointments' feature to manage your calendar and booking requests
• Leverage the 'CRM' to maintain a comprehensive customer database
• Create and send 'Estimates & Invoices' to your clients
• Manage your 'Social Media Content' by posting updates and tracking their performance through Thryv

Step 5: Running Marketing Campaigns

• Navigate to the 'MARKETING CENTER' by clicking on it from the navigation menu
• Manage 'Advertising Campaigns' and create data-driven marketing initiatives
• Enhance your 'Local Listings' to improve online visibility
• Build 'Landing Pages' using customizable templates
• Use 'AI Recommendations' to optimize your marketing efforts

Step 6: Additional Tools and Features

• Click on 'MARKETPLACE' to explore additional tools like ThryvPay, eSignatures, and various integrations
• Select 'ThryvPay' to manage payments and financial transactions
• Utilize 'eSignatures' for document signing and approval processes
• Explore 'Integrations' to connect Thryv with other software solutions you use

Step 7: Utilizing the Help Center and Resources

• Go to the 'Resources' section by clicking on it from the navigation menu
• Access 'Free Tools', 'Reviews & Testimonials', 'Help Center', 'Events', 'Webinars', and more
• Review blog posts, small business guides, podcasts, and 'How to' videos provided by Thryv

Step 8: Optimizing Customer Engagement

• Use Thryv’s 'online listings and reviews' feature to manage customer feedback
• Automatically send 'Email & Text Message Marketing' campaigns through Thryv to engage with your clients
• Set up a 'self-service client portal' for customers to schedule appointments, make payments, and upload documents

Step 9: Support and Assistance

• For any assistance, go to the 'Get in touch' section in the navigation menu
• Choose from support options like 'Phone', 'Chat', or 'Email' to contact Thryv's client care team
• Explore Thryv's online community for additional help and resources

Thryv Features

Command Center

The Command Center in Thryv allows users to see communication from multiple channels in a single, easy-to-use inbox. It integrates centralized inbox, team chat, phone, and video call functionalities.

Function Detail

• Users can access a centralized inbox that combines social media and email messages in one place.
• The team chat feature enables real-time communication and collaboration among team members.
• Phone and video call capabilities allow users to communicate with clients seamlessly.
• Thryv also offers transcribed voicemail and a free dedicated business line for enhanced communication.

Business Center

Thryv's Business Center is designed to help small businesses streamline day-to-day operations. It includes features such as scheduling, CRM, estimates, invoices, and social media content management.

Function Detail

• The CRM functionality allows users to manage customer data effectively and improve customer relationships.
• Scheduling and calendar tools help in managing appointments and time effectively.
• Users can create estimates and invoices, track payments, and automate billing processes.
• Social media content management enables users to plan and schedule posts across different platforms.

Marketing Center

Thryv's Marketing Center empowers users to manage marketing efforts and create campaigns with ease. It includes features like advertising campaign management, landing pages, enhanced local listings, AI recommendations, and real-time analytics.

Function Detail

• Users can manage advertising campaigns, target specific audiences, and track campaign performance.
• Creating professional landing pages is made easy with customizable templates and no design skills required.
• Enhanced local listings help businesses increase visibility and attract more customers.
• AI recommendations provide personalized insights for optimizing marketing strategies.

Thryv Frequently Asked Questions